Passwordless is the most secure way to sign in to RiskBase.
RiskBase sends a unique code every time you enter your email address. If you enter your email address and receive a code, but then go back and enter your email again and receive a new code, the first code won't work.
Having trouble signing in? Try this:
- Delete all the codes RiskBase has sent you via email.
- Enter your email address into RiskBase and wait for a new code to be emailed to you.
- Enter that code into RiskBase.
If you are creating a password for the first time, have forgotten your password or want to change your existing one:
Sign in to RiskBase without a password for increased security.
There's no longer a need to remember a password and it works the same whether signing in on the app or admin.
For admin.RiskBase users:
If you use RiskBase App:
Add an extra layer of security to your RiskBase account.
Enable Two Factor Authentication:
The Explorer can be found, at all times, down the left hand side of the window. It provides access to all of your organisations, teams, users, and objects.
An “object” describes any item that appears in the Explorer.
Examples of objects:
|Organisation||“Fire Solutions” in the example above is an organisation|
|Property Group||“Apartment Blocks” and “Hospitality” are property groups|
|Property||"Albert Court” and “Elizabeth Gardens” are properties|
Properties, buildings, premises; however you refer to them, these are your RiskBase assets.
Control Panels, Doors, Flats, Stairwells and Storeys are all referred to as 'Elements'.
We refer to an 'Instance' when we talk about individual elements e.g. flat 23 and flat 24 are both 'instances' of a flat 'element'.