Manage your Profile

Manage your:

• Profile Photo.
• Email.
• Password.
• Security Settings.

Go to Settings

1. At the bottom of the app, press Settings to open the settings page.
   • Tablet: Your profile appears on the right.
   • Smartphone: Press on your photo (or initials) to go to your profile.

Update Photo

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo to go to your profile.
2. Press the or to take or select a photo.

Make sure you give the RiskBase app permission to access your camera and photo library.

Press the to delete your profile picture.

Change Email

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo to go to your profile.
2. Press on your email.
3. Enter your new email address.
   • A six digit code will be sent to your new email address.
4. Enter the six digit code into the app.

Change Password

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo to go to your profile.
2. Press on Password, Change....
3. Enter your current password.
4. Enter your new password.
5. Press Change.

Go Passwordless

Sign in to RiskBase without a password for increased security.

There's no longer a need to remember a password and it works the same whether signing in on the app or admin.

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo to go to your profile.
2. Press on Go Passwordless.
3. Press Go.
4. Press Okay.

Two-Factor Authentication

Add an extra layer of security to your RiskBase account. With two-factor authentication (2FA) enabled, you'll need to use a second factor when signing in to RiskBase.

The second form of authentication is a code that's generated by a 2FA app on your device. After enabling 2FA, RiskBase generates an authentication code every time you sign into your RiskBase account.

The only way someone can sign into your account is if they know both your password / passwordless-code and have access to your 2FA app on your device.

Enable Two-factor Authentication

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo (or initials) to go to your profile.
2. Press Two-factor-Authentication, Setup now... and choose one of the following:
   • Setup Automatically Choose this option to automatically open the 2FA app on your device and get setup. Only available on some devices.
   • Show QR Code Choose this option to display a QR code; manually scan this QR code with your 2FA app to get setup.
   • Show and Copy Secret Choose this option to copy your 2FA secret; you can then manually paste the secret into your 2FA app to get setup.
3. Once you've successfully added your RiskBase account to your 2FA app, enter the code the app shows into RiskBase.

Sign Out

1. Press Settings to go to the settings tab (bottom right).
   • Tablet: Your profile is on the right.
   • Smartphone: Press on your photo to go to your profile.
2. Press Sign Out.

Before signing out, press to ensure all changes have been synced with RiskBase cloud. Signing out of the app, will remove all downloaded assets from your device.